Shipping policy

Shipping Policy

Last updated: Apr 14, 2026

Thank you for shopping with us. Below is our shipping policy, which explains how orders are processed, shipped, and delivered.


Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Please note:

  • During high-demand periods, processing times may be slightly longer.

  • Orders cannot be modified or canceled once processing has begun.


Shipping Time & Delivery Estimates

We work with trusted suppliers and fulfillment partners to ship your order.

Estimated delivery time:

  • United States: 7–14 business days

  • International: 10–20 business days

Delivery times are estimates and may vary due to:

  • Customs delays

  • Weather conditions

  • Carrier issues


Shipping Rates

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

We may offer free shipping promotions from time to time.


Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow 24–72 hours for tracking updates to appear after receiving your tracking number.


Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.


Incorrect Address Disclaimer

Please ensure that your shipping address is correct at checkout.

We are not responsible for:

  • Orders shipped to incorrectly provided addresses

  • Packages marked as delivered by the carrier but not received

If you notice an address error, contact us immediately at info@avyx.store.


Lost or Delayed Packages

If your order appears delayed or lost:

  1. Check the tracking information

  2. Allow extra time for delivery (especially during peak seasons)

  3. Contact our support team for assistance

We will work with our shipping partners to resolve the issue.


Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item and packaging

We will review the issue and provide a replacement or solution when applicable.


Contact Us

If you have any questions about shipping, please contact us at:

📧 info@avyx.store


By placing an order on our store, you agree to this Shipping Policy.